Privacy Policy

Fortress Kitchens Privacy Policy

Fortress Kitchens is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding our products and services.

Who We Are

Fortress Kitchens is a kitchen design and supply business serving customers throughout Ireland.

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.

Information We Collect

We may collect and process the following information:

• Name

• Email address

• Telephone number

• Address (where relevant)

• Details submitted through contact forms

• Appointment booking information

• Any information you provide when requesting a brochure, consultation or quotation

We may also collect certain technical information automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited on our website

• Website usage statistics

How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Arrange consultations and appointments

• Provide quotations and information about our products and services

• Manage customer relationships

• Improve our website and services

• Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so under applicable data protection legislation.

Marketing Communications

If you have opted in to receive marketing communications from us, we may send you information about our products, services, promotions and company updates.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link included in marketing emails.

Appointment Bookings

When you book a consultation through our website, we collect the information necessary to arrange and manage your appointment. This information is used solely for the purpose of providing our services and communicating with you regarding your booking.

Cookies

Our website may use cookies to improve user experience and analyse website performance.

Cookies are small text files stored on your device that help us understand how visitors use our website.

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers who assist us in operating our website and business, including:

• Website hosting providers

• Email service providers

• Analytics providers

• Appointment booking providers

• Professional advisers where required

All third-party providers are required to keep your information secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your personal information, no method of transmission over the internet can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.

Your Rights

Under applicable data protection legislation, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Restrict or object to processing

• Request transfer of your information

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Fortress Kitchens using the contact details available on our website.